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Copyright © 2006-2008 CBsinks.com
Frequently asked questions:
Security:
How do I know it's safe to purchase from this website?
During checkout, in the lower right side of you browser, there is a clickable lock icon( )
which shows that the information you enter is encrypted in 128 bits, the best encryption
available, offered to established merchants by Yahoo! e-commerce.
Sinks:
1. Can your sinks be mounted on top of the counter?
No, the sinks are for under the counter(undermount) installation only.
2. What does 18 gauge mean?
18 gauge is the stainless steel thickness, equal to 0.05"(1.2 mm). This is the most
common thickness for stainless steel sinks.
3. Do the sinks have sound insulation?
Yes, the sinks are coated with a white sound deadening paint on the back side and have
sound deadening pads on the bottom.
4. What accessories are included in the sink price?
The included accessories are: 1 strainer(single bowl sinks), 2 strainers(double bowl
sinks), 3 strainers(triple bowl sinks), mounting clips set and a template.
5. What other accessories can I buy from your website?
We offer stainless steel grids for most of the sink we sell.
6. I bought a sink from another place that is almost the same dimension as a
sink you sell and I need a grid for it. Can I buy it off your website?
We are sorry, the grids are only sold with the sink. We do not sell grids individually,
excepting the case a previous customer wants a grid for the sink purchased from us.
7. Are the sinks comparable with the sinks sold in the large retailer stores?
Yes, they are made from high quality stainless steel and have the same high quality finish
as the sinks sold by large retailers.
Payment:
1. What type of credit cards do you accept?
We accept Visa, Master Card and American Express credit or debit cards.
2. Do I need a PayPal account to make a purchase?
Paying by PayPal is an option. When the customer checks out, he is given the possibility of
paying by Credit Card or PayPal, both on a secure server.
You can also pay by credit card through PayPal.
Returns:
1. What happens if I buy a sink and decide I don't want it anymore?
We strongly advise customers to check the sink details and especially the measurements
before making a purchase. All returns except those for damaged products are subject to a
20% restocking fee.
2. What happens if I receive a damaged product?
Rarely, the package gets damaged during shipping. We will gladly replace the damaged
product for free and provide the customer with a return ticket for it.
How do I know it's safe to purchase from this website?
During checkout, in the lower right side of you browser, there is a clickable lock icon( )
which shows that the information you enter is encrypted in 128 bits, the best encryption
available, offered to established merchants by Yahoo! e-commerce.
Sinks:
1. Can your sinks be mounted on top of the counter?
No, the sinks are for under the counter(undermount) installation only.
2. What does 18 gauge mean?
18 gauge is the stainless steel thickness, equal to 0.05"(1.2 mm). This is the most
common thickness for stainless steel sinks.
3. Do the sinks have sound insulation?
Yes, the sinks are coated with a white sound deadening paint on the back side and have
sound deadening pads on the bottom.
4. What accessories are included in the sink price?
The included accessories are: 1 strainer(single bowl sinks), 2 strainers(double bowl
sinks), 3 strainers(triple bowl sinks), mounting clips set and a template.
5. What other accessories can I buy from your website?
We offer stainless steel grids for most of the sink we sell.
6. I bought a sink from another place that is almost the same dimension as a
sink you sell and I need a grid for it. Can I buy it off your website?
We are sorry, the grids are only sold with the sink. We do not sell grids individually,
excepting the case a previous customer wants a grid for the sink purchased from us.
7. Are the sinks comparable with the sinks sold in the large retailer stores?
Yes, they are made from high quality stainless steel and have the same high quality finish
as the sinks sold by large retailers.
Payment:
1. What type of credit cards do you accept?
We accept Visa, Master Card and American Express credit or debit cards.
2. Do I need a PayPal account to make a purchase?
Paying by PayPal is an option. When the customer checks out, he is given the possibility of
paying by Credit Card or PayPal, both on a secure server.
You can also pay by credit card through PayPal.
Returns:
1. What happens if I buy a sink and decide I don't want it anymore?
We strongly advise customers to check the sink details and especially the measurements
before making a purchase. All returns except those for damaged products are subject to a
20% restocking fee.
2. What happens if I receive a damaged product?
Rarely, the package gets damaged during shipping. We will gladly replace the damaged
product for free and provide the customer with a return ticket for it.
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